Shutdown of CentOS 7

I entered "shutdown" command without options on CentOS 7. It started shutdown after 1 minute however the status on the web still shows as running after 20 minutes.
1) Is it normal behavior?
2) If I need to do "server stop" operation from the web after the shutdown command, when is the appropriate time to do so?

CentOS 7.5.1804 x64


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