Restart Instance


For Unblocking the SMTP port, I need to restart the active instance. How can I do this?



  • You can restart the server directly using your customer portal.

    Log in to and click the [...] icon next to your instance and choose Server Restart.
  • Hello Mike.
    After hard restart, i can not login via SSH (Putty, Bitvise). What happened? And how to solve this?
  • edited May 2019
    I finally login successfully via Bitvise with options (after few times of fail logins):
    [ ] initial method: password
    [v] Store encryted password in profile.
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