is there any other to contact support

Hi

I am an old client and using vultr from long time but now a days vultr is not providing support properly

I am trying to contact vultr but there is no reply on ticket, we are using servers and response time should be in minutes not in hours or days

please guide me is there any other way

Comments

  • 2 hour gone but no reply on ticket

  • how vultr is running the company if cant afford support persons

  • my server is up by itself and it seems there is network issue which I am facing from last week

  • Hello,

    We have raised this incident for review by the support team. For privacy, we cannot go into further details in this public forum. We regret any delays when handling your incident, and we encourage you to continue to work with the support team through the ticket system for the fastest service.

    --- David

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