is there any other to contact support
Hi
I am an old client and using vultr from long time but now a days vultr is not providing support properly
I am trying to contact vultr but there is no reply on ticket, we are using servers and response time should be in minutes not in hours or days
please guide me is there any other way
Comments
2 hour gone but no reply on ticket
how vultr is running the company if cant afford support persons
my server is up by itself and it seems there is network issue which I am facing from last week
Hello,
We have raised this incident for review by the support team. For privacy, we cannot go into further details in this public forum. We regret any delays when handling your incident, and we encourage you to continue to work with the support team through the ticket system for the fastest service.
--- David