What will happens if my balance is out?

edited January 2015 in Pre Sales Questions
Hello,
Unfortunately, my wallet has been theft and I'm in process to remake all of the paper like credit card... I don't think it can be done in this month. So what will happen if I can't pay for the servers?

Will it be deleted automatically? Or?

Have a good day,
Toan.

Comments

  • Excerpts from VULTR TOS:
    - Failure to make payment of Fees for Services when due may result in the suspension or termination of Services.
    - For any past due Fees, Vultr will charge You interest at one and one-half percent (1.5%) or the highest rate allowed by applicable law, whichever is lower, per month of the unpaid amount, until paid.

    I Guess your VPS Won't be deleted immediately. It will be suspended first.
  • The account does get suspended first - Vultr.com will send several e-mail warnings before we suspend your account.

    However, if you do not want the account to be deleted and are experiencing unusual circumstances as you described, please contact our billing team when you receive these e-mail warnings so we can review your account.
  • This is a first time I have to create vultr account and i had bonus 100$ so then I'm created ubuntu server. So it only cost me 20$.

    After a while I had no money in my account.

    What will happens ?

  • Hello,

    Please contact our Accounts team so they can review your account.

    https://www.vultr.com/company/contact/ 

    --- David

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